Returns & Exchanges

We want you to love your skin and our products, but if you are not 100% satisfied, you can return your purchase within 45 days of the original purchase date. Whether you bought it online or in-store, we are committed to making the refund process as sustainable and simple as possible.

1

Check Eligibility

Ensure your items are in their original condition and were purchased directly from our official website or a branded retail location within the last 45 days.

2

Start Your Return

Log into your account to access your order history and select the items you wish to return to generate a prepaid shipping label or a digital QR code.

3

Package Your Items

Place the products securely in their original packaging if possible, attach the return label, and drop the parcel off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing